Finding a reliable team of electrical contractors to work at your Brackley home or business isn’t as easy as it first sounds and, even when you finally do, there’s no guarantee that you’ll receive a full explanation of what electrical installations and repairs entail. Our glowing reputation as a trusted team of domestic electricians and commercial electricians owes as much to the way we deal with you personally as it does to our standards of workmanship.
This page answers some of the common questions Charlton Installations receives from customers in Brackley and the surrounding areas. Understandably, we know you probably have a few questions of your own as well. If you would like to discuss electrical installations, maintenance work, rewiring or anything else relating to our services, call 01280 709830.
Our electrical contractors are ready and waiting to hear from you.
What are the differences between domestic electricians and commercial electricians?
The most obvious difference is that domestic electricians provide services for homeowners while commercial electricians cover the needs of other businesses but there are other important things to consider. Domestic electricians, in terms of compliancy, work to Part P of the Building Regulations. Their commercial counterparts work to broader legislation, the majority of which comes direct from the Health & Safety Executive (HSE).
Each has their own skills set. While domestic electrical contractors might add new sockets and telephone points, or wire an extension at a residential property in Brackley, commercial electricians could create a three-phase supply or fit an access control system for a business in the local area.
Do you guarantee your electrical installations?
Yes. We are NAPIT Full Scope electrical contractors and the scheme itself guarantees that the workmanship of its members complies with the Building Regulations. The NAPIT guarantee applies to the completed work of domestic electricians over a six-year period. In addition to electrical installations, it also relates to full and partial rewiring work in Brackley.
The NAPIT guarantee is an insurance-backed benefit which covers lost deposits to a value of £15,000 per member following insolvency or non-compliant workmanship from domestic electricians to a total value of £50,000 per householder. We also guarantee the work of our commercial electricians unconditionally.
Do you charge for quotations or estimates?
No, absolutely not. The overwhelming majority of jobs, including full and partial rewiring work, electrical installations, inspections and repairs, require nothing more than a verbal quotation onsite which we follow up on in writing. Some projects in Brackley aren’t so straightforward and require our electricians to perform initial fault-finding work which will, obviously, incur a charge for labour. We agree on a time or cost limit before starting investigations.
It is impossible to offer fixed costs for fault-finding work but our electrical contractors always work tirelessly to identify the reasons behind an electrical failure in the most efficient way possible. After locating the fault, Charlton Installations offers a full written quotation for the subsequent repair or rectification work without charge.
Can you attend properties in Brackley in the event of an emergency?
When you contact our office to discuss your requirements, we’ll look at the nature of the job and arrange a suitable time for our domestic electricians or commercial electricians to attend. If you do happen to have an emergency situation, we’ll do our absolute best to send out one of our electrical contractors at the earliest opportunity. We class an emergency as any situation where the welfare of home or business owners, or the public, could be at risk.
With our more traditional services, we allocate specific slots and arrive at Brackley properties at the specified time. Our electrical contractors rarely encounter delays but on the few occasions that they do, Charlton Installations keeps you informed of the situation and lets you know when our team expects to be with you.
Which electrical installations do your electricians perform?
This is an incredibly broad question and one which has a number of answers. In the case of a refurbished home or retail outlet in the Brackley area, an electrical installation could be the full rewiring job that creates a safer power supply. The fitting of extra sockets, phone points, alarms, access control systems and security equipment also falls under the umbrella of electrical installations, as does the fitting of household appliances from our domestic electricians.
As you can see, installation work covers a broad range of services. We’d much prefer you not to worry about the nature of the job. Instead, leave our electrical contractors to take care of your home or business knowing that Charlton Installations always quotes fairly and only for the work your property actually needs.
GET IN TOUCH
VISIT OUR SHOWROOM
20 Blencowe Drive
Tel: 01280 709830
Mob: 07714 168471